Systems & Accessories

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Artwork Upload Requirements

Important Notice: AI-Generated Artwork

Please note that we do not accept AI-generated artwork for printing.

AI-generated images may look good on screen, but they are often not suitable for large-format printing. These images can become blurry, distorted, pixelated, or contain hidden errors when enlarged for print.
Most AI images are created in RGB because they are made for screens. Printers work with CMYK, spot colours, or device-specific ink profiles.
Clients often submit AI artwork as PNG or JPEG only. For large-format printing, companies prefer proper production files such as PDF, TIFF, EPS, with correct scale, bleed, trim, colour setup, and linked or embedded assets.
A flat AI-generated JPEG is hard to edit because the printer cannot easily separate text, logos, background, cut lines, or brand elements.
AI images are often generated at screen-friendly sizes such as 1024×1024 px or 2048×2048 px. These may appear sharp on screen but can become blurry or pixelated when enlarged for print.
Large-format print often needs bleed, margins, panel overlaps, crop marks, contour-cut paths, eyelet positions, and safe zones. AI images do not include these requirements.

Our Artwork Requirements

To ensure the best print quality, we require your original design files, including:

Original artwork files
Logos
Images
Fonts where applicable
Artwork supplied on our correct templates

Our standard setup fee of R150.00 Excl. VAT only covers setup of print-ready artwork correctly supplied on our templates in high-resolution vector PDF format.

If AI-generated images are submitted or copied onto our templates, the artwork will not be accepted as print-ready.

In these cases, we will provide a separate quotation to redraw or recreate the design into a proper print-ready format.

Please note that artwork recreation may increase production lead times. Standard lead time is 5–7 working days from approval of final print-ready artwork.

This process ensures your final printed product is clear, professional, and of the highest possible quality.

Thank you for your understanding.

I have read and understood the artwork requirements and accept the terms above.